Job Description
Mental Health Kokua (MHK) is hiring a CIS Homeless Outreach Case Manager to join our West Hawaiʻi team in Kona . This field-based role focuses on engaging adults experiencing homelessness and serious mental illness and connecting them with housing, healthcare, and essential community services.
As a Case Manager, you will build relationships with individuals in the community, coordinate services with partner agencies, and help clients overcome barriers to stability and recovery. This role is ideal for someone who enjoys outreach work, problem-solving, and advocating for people who need support the most.
What You’ll Do (Responsibilities)
• Client Engagement: Conduct field-based outreach to build trust with adults experiencing homelessness and serious mental illness
• Caseload Management: Maintain a caseload of up to 15 clients and meet with each client regularly to support service goals
• Assessment & Referrals: Assess needs and coordinate referrals for psychiatric, medical, and housing services
• Service Coordination: Assist clients with obtaining identification, benefits enrollment, and health plan registration
• Care Collaboration: Participate in case conferencing with Continuum of Care partners and service providers to support housing placement
• Documentation & Reporting: Complete assessments, service plans, progress notes, and reporting in accordance with program requirements
• Data Management: Enter and maintain client data in HMIS and other required systems
• Insurance Verification: Confirm insurance coverage and payer authorizations as required
• Team Participation: Attend supervision, trainings, and team meetings to ensure quality, person-centered services
CIS Homeless Outreach Case Manager Qualifications
Requirements & Work Conditions
Benefits of Joining Mental Health Kokua
Why Choose Mental Health Kokua?
At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Our outreach teams meet people where they are—building trust, connecting individuals to care, and helping them move toward housing stability and recovery.
Be the connection to a new beginning and a place to heal. Apply today!
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